“Flexibility and innovation are the priorities when working onsite with a registration company. Expo-Systems deliver both in abundance. The Expo-Systems team has an excellent understanding of our requirements and can adapt to each unique event. Also, they constantly help us to improve the way we utilise their technology and latest innovations. The Go-green initiative is another key innovation. With the help of Expo-Systems the visitor take up of the go green self-scan option is increasing with every show we run. The speed and convenience for the visitor and the positive environmental and cost benefits to us will mean this trend will continue to gather apace. At this years Spring Fair we worked together to ensure we had maximum coverage of Go-green scanners at all entry points, and this undoubtedly led to an improved customer experience for many visitors”
Nick White, Spring Fair International & Glee Operations Manager, Emap Connect

“The facts speak for themselves. A post show survey to the visitors has shown that 96.4% of visitors found the 'Go Green' system easy to use, 95% found the on-site badge collection easy to use and 88.2% found the onsite registration process easy to use. Following a record year in 2009, a further increase was shown in 2010 when many other events were reporting downturns and pre-registration conversion doubled from 46.5% last year to 86.25% in 2010.

The majority of those who pre registered were happy with the system; this together with the significant savings we were able to make confirmed that it was the right decision to use the 'Go Green system'.”
Richard Smith, Exhibitions Manager, Datateam Business Media Limited

“The main reason for us taking the leap and going entirely 'Go Green' is that we were confident that the Bar industry are a very technology savvy community and they loved the speed and effectiveness of the system and it's also great that we're doing our bit for the environment too! The system reflected the forward thinking trend-setting nature of the show. I am extremely pleased with the results. Over 9,000 badges were printed at the self service terminal over the 2 days of the show but there was never a queue and conversion from pre-reg was higher year on year - resulting in very happy visitors, exhibitors and organisers!”
Kate Disley, Group Marketing Manager, UBM Live

“We used the VisIT self service system for the first time at Online Information 2008. The results were so positive we adopted a 100% GoGreen approach this year. As well as saving us money by not having to post out our badges, it reduced the number of calls to our hotline. On the day the system was efficient and easy to use and our visitors were able to print out their badges quickly on arrival. We will certainly be using it again for Online Information 2010.”
Jane Lewis, Marketing Manager, Incisive Media

"Expo-Systems is our exclusive registration partner, working across the Emap Connect portfolio. We have continually challenged them to deliver excellence to our brands and the buyer / seller communities they serve. Their GoGreen module and VisIT system generally has proven itself to be robust, delivering my marketing teams new ways to engage our customers and a real-time window into our data & marketing efficacy measurement tools. "
Sam Matthews, Head of Marketing, Emap Connect

"With postal options becoming less reliable and relatively more expensive, Expo-Systems' GoGreen initiative played a vital role in delivering a successful Hotelympia marketing campaign this year.

A timely complement to our sustainability drive, it helped reduce customer calls pre-event and gave us a new look & feel to our registration process. On entry to the show visitors were met with improved customer service and no long queues. "
Jon Squire, Marketing Manager, FreshRM

"We added the option to ‘opt in’ to Go Green for Top Drawer 17-19 January 2010. The feedback was so positive and experience on the day so seamless, we now encourage visitors to ‘Go green’ by asking them to 'opt out' – a subtle difference but one that delivers a positive result for our Retail brands (Top Drawer, Pulse, Home & Gift, Garden Expo and London Gift Fair)."
Naomi Hird, Marketing Communications Manager, Clarion Events

"I just wanted to drop you a quick line thanking you for all your help at PATS 2010. I was very pleased and impressed with the service we received in the run up to the show and the ease of use of your system, it is fantastically simple and so logical, even for an idiot like me. The reporting and ability to monitor the effectiveness of our marketing is superb and certainly allows us more accurate targeting and of course spend. If it's possible I was even more impressed with the systems on site, we had no queues and absolutely no complaints from our visitors (which is unheard of). Again that is due to the ease of use and of course the quality of your staff.

On a personal note dealing with Expo has been an absolute joy; from the initial conversations with David and James; the help and assistance in the run up from Ben and of course working with you on site. I also would like you to thank all your on site staff, they were the first contact with our visitors and behaved in a highly professional and more importantly pleasant manner towards everyone.

Of course we are now all looking forward to seeing you again at Harrogate."

Gordon Thomas, Impact Exhibitions & Events Ltd,
Organisers of PATS at Sandown and Harrogate and AQUA 2010 at Telford

“THANK YOU for the excellent service you provided at both events (lunch! 2009 & camexpo). Very impressive and much appreciated”
Carsten Holm, Managing Director, Diversified Business Communications UK